Лінгвістичні особливості професійно орієнтованого усного спілкування соціального працівника англійською мовою
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Дата
2020
Назва журналу
Номер ISSN
Назва тому
Видавець
СумДПУ імені А. С. Макаренка
Анотація
Метою статті є розкриття лінгвістичних характеристик професійно орієнтованого усного спілкування сучасного соціального працівника англійською мовою. Для досягнення поставленої мети нами були обрані такі методи дослідження: теоретичний аналіз спеціальної науково-методичної літератури стосовно професійно орієнтованого усного спілкування сучасного соціального працівника англійською мовою та синтез, узагальнення інформації з наведеного питання. У результаті дослідження розглянуто такі складові професійно орієнтованого усного спілкування соціального працівника англійською мовою, як володіння спеціальною лексикою, здатність проявляти емоційний інтелект та здатність до персуазивного спілкування.
Humanization of modern Ukrainian society, its focus on each individual, regardless of his physical, social and other capabilities, determines the uniqueness of the role of social worker at the present stage of development. A social worker is a person who provides material assistance and moral and legal support to citizens who face difficulties due to social problems, environmental catastrophes, interethnic conflicts and wars, loss of relatives, family, housing, etc., and therefore, the activity of such a person is inevitably associated with communication with other persons, including foreigners, so education of future social workers’ ability to communicate in another language is a new challenge of the modern education system. The aim of the article is to disclose the linguistic characteristics of professionally oriented oral communication of a modern social worker in English. To achieve this aim, we have chosen the following research methods: theoretical analysis of special scientific and methodological literature regarding professionally oriented oral communication of a modern social worker in English and synthesis of information on this issue. As a result of the study, we determined such components of a professionally oriented oral communication of a social worker in English as the ability to use special vocabulary, to show emotional intelligence and to persuade others. The characteristic features of special vocabulary in the language of social worker are the use of terms, professionalisms and jargon units. In its turn, emotional intelligence is manifested as the ability to understand others and act or behave wisely towards others and is realized through the use of emotional vocabulary, exclamations, compliments, praise, ability to avoid unpleasant conversation and change its direction, as well as to thank, apologize, sympathize. The speech of a social worker needs to be persuasive – to convince the addressee of the need to decide on certain actions in the interests of the addressee – which is represented in the speech of the social worker as the ability to use such means as euphemism, emphasis, grammatical and stylistic language means.
Humanization of modern Ukrainian society, its focus on each individual, regardless of his physical, social and other capabilities, determines the uniqueness of the role of social worker at the present stage of development. A social worker is a person who provides material assistance and moral and legal support to citizens who face difficulties due to social problems, environmental catastrophes, interethnic conflicts and wars, loss of relatives, family, housing, etc., and therefore, the activity of such a person is inevitably associated with communication with other persons, including foreigners, so education of future social workers’ ability to communicate in another language is a new challenge of the modern education system. The aim of the article is to disclose the linguistic characteristics of professionally oriented oral communication of a modern social worker in English. To achieve this aim, we have chosen the following research methods: theoretical analysis of special scientific and methodological literature regarding professionally oriented oral communication of a modern social worker in English and synthesis of information on this issue. As a result of the study, we determined such components of a professionally oriented oral communication of a social worker in English as the ability to use special vocabulary, to show emotional intelligence and to persuade others. The characteristic features of special vocabulary in the language of social worker are the use of terms, professionalisms and jargon units. In its turn, emotional intelligence is manifested as the ability to understand others and act or behave wisely towards others and is realized through the use of emotional vocabulary, exclamations, compliments, praise, ability to avoid unpleasant conversation and change its direction, as well as to thank, apologize, sympathize. The speech of a social worker needs to be persuasive – to convince the addressee of the need to decide on certain actions in the interests of the addressee – which is represented in the speech of the social worker as the ability to use such means as euphemism, emphasis, grammatical and stylistic language means.
Опис
Ключові слова
професійно орієнтоване усне спілкування, соціальний працівник, спеціальна лексика, термінологія, професіоналізм, жаргон, емоційний інтелект, персуазивність, professionally oriented oral communication, social worker, special vocabulary, terminology, professionalism, jargon, emotional intelligence, persuasiveness
Бібліографічний опис
Малота, А. Лінгвістичні особливості професійно орієнтованого усного спілкування соціального працівника англійською мовою [Текст] / А. Малота // Педагогічні науки: теорія, історія, інноваційні технології : науковий журнал / МОН України, Сумський державний педагогічний ун-т ім. А. С. Макаренка ; [редкол.: А. А. Сбруєва, М. А. Бойченко, О. А. Біда та ін.]. – Суми : СумДПУ ім. А. С. Макаренка, 2020. – № 3–4 (97/98). – С. 227–236. – DOI: 10.24139/2312-5993/2020.03-04/227-236.